Frequently Asked Questions
Everything you need to know before and after your order.
Yes. Each Magisa Art piece is carefully handmade using selected materials and components. Because every piece is crafted individually, subtle variations may occur, making each creation unique.
Orders are generally prepared and shipped within 7–10 business days. During holiday periods or exceptional closures, preparation times may be slightly longer. You will receive a shipping confirmation once your order has been dispatched.
Yes. Magisa Art ships worldwide. Available shipping options and costs are calculated and displayed at checkout depending on your destination.
Yes. Consumers generally have a 14-day right of withdrawal for online purchases, subject to applicable legal conditions. Items must be returned in their original packaging and with their original labels.
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Return shipping costs are the customer's responsibility. For full details, please see our Terms & Conditions.
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